Patrick Poulin

Patrick was born in Boston, Massachusetts, where he first worked in youth sports and city park summer programs. Though an East Coaster at heart, he's found the Midwest to be his ideal speed. He earned a Bachelor's degree in Business from The University of New Hampshire and quickly moved to Chicago, which became a welcomed second home.

He graduated from The Second City Conservatory program and immersed himself in as much storefront theatre, sketch, improv, and musicals as he could get his hands on. Along the way, he built a professional career in customer support, hospitality, and live events across some of Chicago's busiest venues, learning how to keep an audience happy, a schedule tight, and a room running smoothly all at once.

His adaptability and business mindset led him to a role as Operations and General Manager for The Chicago Magic Company and its acclaimed long-running show, The Magic Parlour, making Patrick a legitimate magician's assistant (yes, he has been cut in half).

Now, as Client Operations Manager at Polaris, Patrick combines his business, bookkeeping, and administration expertise with a theatre, arts, and people-first approach. He's the steady hand behind day-to-day client operations, bringing calm, clarity, and a warm touch to every account he supports. Whether he's troubleshooting a tricky process, brainstorming a fresh idea with the team, or making sure the small stuff never falls through the cracks, Patrick keeps Polaris and its clients moving forward.