Privacy policy

Effective date: 1/01/2025

At Polaris Solutions, your privacy is a top priority. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website or engage with our services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal data that you provide directly to us when you:• Subscribe to our newsletter.• Fill out forms (e.g., contact or inquiry forms).
• Use our financial tools or calculators.
• Contact us via email or other communication methods.The types of data we may collect include:
• Name, email address, phone number (including for SMS communications where applicable), and contact information.
• Financial information for consultations (only when specifically provided by you).
• Browser and device information (IP address, operating system, etc.).

2. How We Use Your Information

We use the collected information to:
• Respond to your inquiries and provide customer support.
• Improve our website and user experience.
• Send newsletters or updates (if you’ve opted in).
• Analyze website traffic and user behavior to enhance our services.
• Comply with legal requirements.

3. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience and collect usage statistics. You can control cookies through your browser settings, though disabling them may affect your experience on our site.

4. Data Sharing and Disclosure

Polaris Solutions LLC does not sell, rent, or share personal information (including mobile phone numbers, SMS opt-in data, and text messaging consent) with third parties or affiliates for marketing, promotional, or lead generation purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent information will not be shared with any third parties. However, we may share your information only in the following situations:
• To trusted service providers who assist us in operating the website or conducting our business.
• When required by law, regulation, or legal request.
• In the case of a merger, acquisition, or asset sale, your data may be transferred to the new owners.

5. SMS/Text Messaging Communications
Polaris Solutions LLC may send SMS/text messages to individuals who have provided their mobile phone number and affirmatively consented to receive messages from Polaris Solutions LLC.

What we send: Polaris Solutions LLC may send conversational, informational, customer service, appointment, and occasional marketing or promotional SMS messages.Messages may include responses to inquiries, requested follow-up information, consultation or meeting confirmations, scheduling updates, service-related communications, information about Polaris Solutions LLC services, service updates, offers, and promotions.Polaris Solutions LLC does not use this SMS program to send third-party marketing, affiliate marketing, third-party lead-generation messages, or promotional messages on behalf of other businesses.How consent is obtained: SMS consent is obtained through the opt-in checkbox on the Polaris Solutions LLC website inquiry form.

Providing a mobile phone number alone does not enroll an individual in SMS messaging. The individual must affirmatively select the SMS consent checkbox before submitting the form.Message frequency varies based on the individual's inquiry, customer relationship, and interaction with Polaris Solutions LLC, typically 1 to 5 messages per month. Message and data rates may apply.You may opt out of SMS communications at any time by replying STOP to any message. To resume messages, reply START. For assistance, reply HELP or contact team@polarissolutionsgroup.com.

6. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights over your personal information, such as:• Accessing the data we hold about you.
• Requesting corrections to your personal data.
• Requesting deletion of your personal data.
• Withdrawing consent to data processing where applicable.To exercise any of these rights, please contact us at team@polarissolutionsgroup.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify users of any significant changes by posting the new policy on our site with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at team@polarissolutionsgroup.com.